Welcome to PKstar. This Privacy Policy applies to PKstar services (the “Platform”), which include PKstar apps, websites, software and related services accessed via any platform or device that link to this Privacy Policy.
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and otherwise process the personal information of users, and other individuals in connection with our Platform. If you do not agree with this policy, you should not use the Platform.
Here’s a little more detail on each of these categories.
Your profile information. You give us information when you register on the Platform, including your username, password, date of birth (where applicable), email address and/or telephone number, information you disclose in your user profile, and your photograph or profile video.
User content. We process the content you generate on the Platform, including photographs, audios and videos you upload or create, comments, hashtags, feedback, reviews, and livestreams you make, and the associated metadata, such as when, where, and by whom the content was created (“User Content”). Even if you are not a user, information about you may appear in User Content created or published by users on the Platform. We collect User Content through pre-loading at the time of creation, import, or upload, regardless of whether you choose to save or upload that User Content, in order to recommend audio options and provide other personalized recommendations. If you apply an effect to your User Content, we may collect a version of your User Content that does not include the effect.
Messages. We collect information you provide when you compose, send, or receive messages through the Platform’s messaging functionalities. That information includes the content of the message and information about the message, such as when it was sent, received, or read, and message participants. Please be aware that messages you choose to send to other users of the Platform will be accessible by those users and that we are not responsible for the manner in which those users use or share the messages. So, the same common sense that applies to the internet at large applies to our services as well: don’t send messages or share content that you wouldn’t want someone to save or share.
Proof of your identity or age. We sometimes ask you to provide proof of identity or age in order to use certain features, such as livestream or verified accounts，ensure that you are old enough to use the Platform, or in other instances where verification may be required.
When you contact Support or communicate with us in any other way,
we’ll collect whatever information you volunteer or that we need to
resolve your question.
Information We Get When You Use Our Services
When you use our services, we collect information about which of those
services you’ve used and how you’ve used them. Here’s a fuller
explanation of the types of information we collect when you use our
services:
Usage Information. We collect information regarding your use of the
Platform, e.g., how you engage with the Platform, including how you
interact with content we show to you, the advertisements you view,
videos you watch and problems encountered, browsing and search history,
the content you like, the content you save to ‘My Favourites’, the users
you follow and how you engage with mutual followers.
Technical Information we collect about you. We collect information from and about the devices you use. For example, we may collect: information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, device usage data, browser type, keyboards installed, language, battery level, and time zone; information from device sensors, such as accelerometers, gyroscopes, compasses, microphones, and whether you have headphones connected; and information about your wireless and mobile network connections, such as mobile phone number, service provider, IP address, and signal strength.
Location Information. When you use our services we may collect information about your location. With your permission, we may also collect information about your precise location that includes methods such as GPS signals.
Image and Audio Information. Many of our services require us to collect images and other information from your device’s camera, photos, and microphone.
Cookies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners, such as advertising and commerce features. Cookies enable the Platform to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as “pixel tags” or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device.
We may receive the information described in this Privacy Policy from other sources, such as:
What do we do with the information we collect? As explained below, we
use your information to
provide you with an amazing set of products and services that we
relentlessly improve. We generally use the information we collect in the
following ways:
To fulfill requests for products, services, Platform functionality, support and information for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes and to solicit your feedback.
To personalise the content you see when you use the Platform. For example, we may provide you with services based on the country settings you have chosen or show you content that is similar to content that you have liked or interacted with.
To improve and develop our Platform and conduct product development.
To provide, personalize, and improve our advertising services, ad targeting, and ad measurement.
To allow you to participate in interactive features of the Platform, such as enabling your content to be used in other users’ videos.
To use User Content as part of our advertising and marketing campaigns to promote the Platform, to invite you to participate in an event on the Platform.
To use information you provide to communicate with you on other messaging platforms.
To infer additional information about you, such as your age range, gender, and interests.
To verify your identity and prevent fraud or other unauthorized or illegal activity.
To ensure content is presented in the most effective manner for you and your device.
To enhance the safety and security of our products and services.
To announce you as a winner of our event.
To enforce our Terms of Servicem and other conditions and policies.
We share your information with the following parties:
If you choose to register to use the Platform using your social network account details (e.g., Facebook, Google), you will provide us or allow your social network to provide us with your phone number, email address, username and public profile. We will likewise share certain information with the relevant social network such as your app ID, access token and the referring URL. If you choose to allow a third-party service to access your account, we will share certain information about you with the third party. Depending on the permissions you grant, the third party may be able to obtain your account information and other information you choose to provide.
Where you opt to share content on social media platforms, the video,
username and accompanying text will be shared on that platform or, in
the case of sharing via instant messaging platforms such as Whatsapp, a
link to the content will be shared.
Payment processors and transaction fulfillment providers
If you choose to buy Coins or conduct other payment related transactions, we will share data with the relevant payment provider to facilitate this transaction. For Coin transactions, we share a transaction ID to enable us to identify you and credit your account with the correct value in coins once you have made the payment.
We may share information with third parties in the following ways:
We may share information about you, such as device and usage information, to help us and others prevent fraud.
We may share information about you for legal, safety, and security reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
protect the rights, property, or safety of us, our users, or others.
detect and resolve any fraud or security concerns.
We may share the following information with other users:
information about you, such as your username, name and UID.
information about how you have interacted with our services and content you’ve engaged with, such as whether you’ve recently been active on PKstar, your recent location history (if you choose to share your precise location on PKstar), and other information that will help others understand your connections with others using our services.
information about your device, such as the operating system and device type.
any additional information you have directed us to share.
content you post or send.
Your information may be stored on servers located outside the country where you live. We maintain major servers around the world to bring you our services globally and continuously.
You have rights and choices when it comes to your information. You may be afforded certain rights under applicable laws, which may include the right to access, delete, update, or rectify your data, to be informed of the processing of your data, to file complaints with authorities, and potentially other rights. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision. Please also see the Supplemental Terms below on whether a local representative or local contact is available for your country.
You can access and edit most of your profile information by signing into PK Star. You can terminate your own account, this will eliminate all your historical contents and information from the server and other users' front end.You can access termination via App's setting.
Our services are not intended for — and we don’t direct them to — anyone under 13. And that’s why we do not knowingly collect personal information from anyone under 13. In addition, we may limit how we collect, use, and store some of the information of users under 18. In some cases, this means we will be unable to provide certain functionality to these users.
We retain information for as long as necessary to provide the Platform and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Platform, and enhancing its safety, security and stability), and for the exercise or defence of legal claims.
The retention periods are different depending on different criteria, such as the type of information and the purposes for which we use the information. For example, when we process your information such as your profile information to provide you with the Platform, we keep this information for as long as you have an account. If you violate our Terms of Service, Community Guidelines, or other conditions or policies, we may remove your profile and User Content from public view immediately, but may keep other information about you to process the violation.
We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. We may provide you with additional notice (such as providing you with an in-app notification).
If you have questions, comments, complaints or requests regarding this Privacy Policy, please contact us at:service@livepkstar.com
We will endeavour to deal with your request as soon as possible.